Table of Contents
EmployEservice ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or engage our HR consulting services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information: first and last name, work email address, company name, phone number
- Business information: company size, industry, HR needs, and other details you share during onboarding or consultations
- Payment information: billing name, billing address, and payment card details — processed securely through Stripe (we do not store raw card data)
- Communications: emails, messages, call notes, and any materials exchanged during the course of our engagement
We also collect certain information automatically when you visit our website, such as your IP address, browser type, pages visited, and referring URL, through standard server logs and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Provide, manage, and deliver our HR consulting services to you
- Process payments and send invoices, receipts, and billing communications
- Communicate with you about your account, service updates, and support requests
- Maintain records required for legal, tax, and compliance obligations
- Improve our website and service quality
- Send you relevant updates or promotional materials (you may opt out at any time)
We do not sell your personal information to third parties.
3. Payment Processing (Stripe)
All payment transactions are processed by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. When you make a payment, your card details are transmitted directly to Stripe and are never stored on our servers.
Stripe may collect and process payment information, device data, and fraud-prevention signals in accordance with their own privacy policy, available at stripe.com/privacy.
By making a payment through our platform, you agree to Stripe's Terms of Service and Privacy Policy.
4. Accounting & Invoicing (QuickBooks / Intuit)
We use QuickBooks by Intuit for invoicing, accounting, and financial record-keeping. Information such as your name, company name, billing address, and transaction amounts may be stored within our QuickBooks account for bookkeeping and tax purposes.
Intuit's privacy practices are described in their Privacy Statement at intuit.com/privacy/statement.
5. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following limited circumstances:
- Service providers: Stripe (payments), Intuit/QuickBooks (accounting), and other tools we use to operate our business — each bound by confidentiality obligations
- Legal requirements: if required by law, court order, or governmental authority
- Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
- With your consent: in any other case, only with your explicit permission
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Business and financial records are retained for a minimum of seven (7) years in accordance with applicable tax and accounting regulations. You may request deletion of your data at any time, subject to our legal retention obligations.
7. Cookies & Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and understand how visitors use the site. You can control cookie preferences through your browser settings. Disabling cookies may affect some site functionality.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal information we hold about you
- Correction: request that inaccurate or incomplete data be corrected
- Deletion: request that we delete your personal information (subject to legal retention requirements)
- Opt-out: unsubscribe from marketing communications at any time by emailing us or clicking "unsubscribe" in any email
- Data portability: request a portable copy of your data in certain circumstances
To exercise any of these rights, please contact us at support@employeservice.com.
9. Security
We implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment data is handled exclusively by Stripe using TLS encryption and PCI-DSS compliant infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
- Email: support@employeservice.com
- Phone: +1-480-269-9231
- Hours: Monday – Friday, 9 am – 6 pm EST