Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and EmployEservice ("Company," "we," "us," or "our"). By accessing our website at employeservice.com, submitting an inquiry, or entering into a service agreement with us, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Services Provided

EmployEservice provides professional Human Resources consulting and outsourced HR services to businesses and business owners, including but not limited to:

• Recruiting and talent acquisition
• Payroll administration and benefits management
• HR policy development and compliance consulting
• Employee onboarding and training programs
• Workforce planning and strategic HR advisory

All services are delivered electronically and remotely. EmployEservice does not sell or ship any physical goods. Service delivery occurs via email, video conference, phone, and digital documents unless otherwise agreed in writing.

The specific scope, timeline, and deliverables for each engagement will be defined in a separate Statement of Work or Service Agreement provided to the Client prior to commencement.

3. Eligibility

Our services are available to businesses and business owners operating lawfully within the United States. By engaging our services, you represent that you have the legal authority to enter into this agreement on behalf of your business, and that your business complies with all applicable laws and regulations.

4. Fees & Payment

Fees for services will be outlined in your Statement of Work or invoiced as agreed. The following payment terms apply:

• Payment processor: All payments are processed securely through Stripe, Inc. By making a payment, you also agree to Stripe's Terms of Service.
• Invoicing: Invoices are issued through QuickBooks by Intuit and delivered electronically.
• Due dates: Invoices are due within the timeframe specified (typically Net 15 or Net 30 unless otherwise agreed).
• Late payments: Overdue balances may be subject to a late fee of 1.5% per month or the maximum permitted by law, whichever is less.
• Taxes: Fees do not include applicable taxes. Client is responsible for any sales, use, or similar taxes applicable to the services.

5. Cancellation & Refunds

Please refer to our Refund Policy for complete details. In summary:

• Clients may cancel ongoing engagements with written notice as specified in the applicable Service Agreement.
• Fees for work already completed and delivered are non-refundable.
• Prepaid retainer amounts may be refunded on a pro-rated basis for unused time, subject to the terms of the engagement.
• EmployEservice reserves the right to terminate services for cause (e.g., non-payment, breach of these Terms) without refund of fees already earned.

6. Client Responsibilities

To enable us to provide effective services, you agree to:

• Provide accurate, complete, and timely information and documentation as reasonably requested
• Designate an authorized point of contact for communications
• Promptly review and respond to deliverables, drafts, and requests for approval
• Ensure that any information you share with us does not violate applicable privacy laws or third-party rights
• Pay all invoices on time per agreed terms

EmployEservice is not responsible for delays or suboptimal outcomes caused by a Client's failure to fulfill these responsibilities.

7. Confidentiality

Both parties agree to keep confidential any non-public, proprietary, or sensitive information shared during the engagement ("Confidential Information"). This obligation does not apply to information that is publicly known, independently developed, or required to be disclosed by law. Confidentiality obligations survive the termination of the engagement for a period of three (3) years.

A separate Non-Disclosure Agreement (NDA) may be executed upon request.

8. Intellectual Property

Upon receipt of full payment for a completed engagement, EmployEservice assigns to Client all rights in custom deliverables created specifically for Client under that engagement (e.g., custom HR policies, employee handbooks, job descriptions).

EmployEservice retains all rights to its proprietary methodologies, frameworks, templates, tools, and general know-how used in delivering services. Nothing in these Terms grants Client a license to EmployEservice's underlying intellectual property beyond what is embedded in delivered deliverables.

9. Disclaimer of Warranties

EmployEservice provides HR consulting services based on professional expertise and reasonable diligence. However, our services do not constitute legal advice. We are not a law firm and do not provide legal, tax, or accounting advice. Clients are encouraged to consult licensed legal counsel for matters requiring legal opinions or representation.

Our services are provided "as is" and "as available." We make no warranties, express or implied, regarding the fitness of our services for any particular purpose, or that our services will guarantee any specific business outcome.

10. Limitation of Liability

To the fullest extent permitted by applicable law, EmployEservice's total liability to Client for any claim arising out of or relating to these Terms or our services shall not exceed the total fees paid by Client to EmployEservice in the three (3) months preceding the claim.

In no event shall EmployEservice be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.

11. Indemnification

Client agrees to indemnify, defend, and hold harmless EmployEservice and its officers, employees, and agents from and against any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from: (a) Client's use of our services; (b) Client's breach of these Terms; or (c) Client's violation of any applicable law or third-party rights.

12. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any dispute arising under these Terms that cannot be resolved through good-faith negotiation shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated to active Clients via email. Continued use of our services after the effective date of any changes constitutes acceptance of the revised Terms.

14. Contact Us

Questions about these Terms? Please reach out:

• Email: support@employeservice.com
• Phone: +1-480-269-9231
• Hours: Monday – Friday, 9 am – 6 pm EST